Heat Pump Repair in Ypsilanti and Southeast Michigan

Heat pumps have gone from rare to common in Washtenaw and western Wayne County in the past few years, pushed along by DTE rebates, the federal 25C credit and a new generation of cold-climate equipment that actually heats a house at zero degrees. That means a lot of homeowners own equipment nobody around them has owned before, and when it misbehaves in January they are not sure whether it is broken or just doing something normal. Temprasure repairs air-source heat pumps of every brand, standalone units with electric backup and dual-fuel systems paired with a gas furnace, and we will tell you honestly which category your problem falls into.

Winter is when heat pumps surprise people. A heat pump heating a house in 20-degree weather pulls heat out of outdoor air, and the outdoor coil frosts over doing it. Every so often the system reverses itself for a few minutes to melt that frost, which is why you see steam rising off the unit and feel cool air from the vents for a moment. That is normal. What is not normal is an outdoor unit that stays coated in an inch of ice, a system that never comes out of defrost, a reversing valve that sticks so the house gets cold air all the time, or a defrost board or sensor that fails and leaves the backup heat strips or the gas furnace doing all the work while the DTE bill doubles. Those are repairs, and we carry the boards, sensors, contactors, capacitors and fan motors for them.

Summer failures look like any air conditioner's: a dead run capacitor, a pitted contactor, a seized condenser fan, low refrigerant from a coil leak, a clogged condensate drain. The difference is the refrigerant circuit has a reversing valve, an accumulator and often two metering devices, and the charge has to be checked against the manufacturer's heating or cooling chart depending on the season. R-410A systems from the last 15 years and the R-454B units installed since 2025 both get the same care: superheat and subcooling measured on a running system, not a pressure glanced at from the driveway.

Dual-fuel systems add a control problem on top of the mechanical ones. A heat pump paired with a gas furnace is supposed to hand off to the furnace below a set outdoor temperature, usually somewhere between 25 and 35 degrees depending on the equipment and the DTE rate, and the thermostat or an outdoor sensor manages that switch. When it is set wrong, the house either runs the heat pump into single digits where it struggles, or runs the furnace on 40-degree days where the heat pump would be cheaper. We check and correct the balance point on every dual-fuel repair, because a system that works but is staged wrong is costing you money every day.

Pricing on heat pump repair follows our usual rules. A flat dispatch fee covers the trip and the diagnosis and is credited toward the repair. The repair is quoted as a flat rate before work starts. Nights, weekends and holidays cost the same as a weekday. If the honest answer is that a 15-year-old builder-grade heat pump has a failed compressor, we will give you the repair number and a free replacement estimate side by side and tell you which we would choose.